Broadband
0

Discussion topic: No internet access. No connections available

Reply
Arthur77
What's this?
This message was authored by Arthur77 This message was authored by: Arthur77

No internet access. No connections available

‎19 Feb 2024 12:49 PM

I cancelled part of my Sky package but kept broadband and WiFi .Since then I've had no internet 

Report post
Post 1 of 2
154 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: No internet access. No connections available

‎19 Feb 2024 12:54 PM

Posted by a Superuser, not a Sky employee. Find out more

@Arthur77 

What does the connection test in the My Sky app say?

Are you able to post your router stats?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 2
151 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion