No internet (STILL)

[Maximusuk2]

Since yesterday evening, no internet. All lights on the hub, tests all come back fine. Restarted literally everything multiple times. SkyQ boxes even show no internet connection, for catchup, sky cinema etc. and computers cannot connect via WiFi or Ethernet. Same with the phones. The phones won't connect to WiFi.

Newcastle area.

[Mr+Flibbles+86 · Accepted solution]

Hi there @Maximusuk2 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147