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Discussion topic: No internet! No connection.

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This message was authored by KayleighHD This message was authored by: KayleighHD

No internet! No connection.

I was signed up to a deal that would make the sky WiFi and broadband work. It's actually got worse. I have to turn off my WiFi to be able to use my phones, the sky won't work on any device. It's the most shocking WiFi I have ever had! 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: No internet! No connection.

Posted by a Sky employee

Hi there @KayleighHD , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: No internet! No connection.

Posted by a Sky employee

Hi @KayleighHD 

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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