0

Discussion topic: No interent

Reply
Avatar for Debbie281
Level 1 icon
What's this?
This message was authored by: Debbie281

Message posted on ‎26 Dec 2024 03:49 PM

No interent

No internet just flashing amber light none stop turned it of and back on and nothing 

Report post
Post 1 of 2
124 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎26 Dec 2024 04:25 PM

Re: No interent

Posted by a Superuser, not a Sky employee. Find out more

@Debbie281 

Try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
98 Views
0 Likes
Reply
Reply