Discussion topic: No contact from BT Openreach regarding engineer visit?

This message was authored by: Clarabella79 · ‎14 Jul 2022

Should I have recieved a text/ email confirming the appointment to install the BT line for broadband? I've moved home and had the confirmation of the sky engineer but not the BT engineer.

Thanks!

This message was authored by: Chrisee · ‎15 Jul 2022

@Clarabella79 you may not need an Openreach engineer as depending on the work required Sky's Broadband engineers are authorised to some work on Openreach's network (note Openreachare part of the BT group but operate totally separately). Openreach can do most of their tasks remotely.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee · ‎15 Jul 2022

@Clarabella79 you may not need an Openreach engineer as depending on the work required Sky's Broadband engineers are authorised to some work on Openreach's network (note Openreachare part of the BT group but operate totally separately). Openreach can do most of their tasks remotely.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: No contact from BT Openreach regarding engineer visit?

No contact from BT Openreach regarding engineer visit?

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