No connection!

[Jade414]

Why have I lost all connection?

[Julia1302]

Same here. Only two green lights on my hub

[Laurenh86]

Same here! No wifi 

[TheLizard]

Me too, it's ridiculous that a message board is the only way to inform Sky of an outage out of hours

[lolli5]

Same here hub showing green amber green amber lights, service checker says everything looks fine 

[TheLizard]

Just tried service checker again and after an hour of it gaslight ING me saying everything's fine it's showing there's something wrong outside the property. Booked an engineer visit. You might need to just keep trying the service checker. 

[Laurenh86]

Yes, it kept saying I had no issues - now it's saying there is an issue outside my property and I've had to book an engineer visit. Takes them a minimum I believe of 2 working days - which isn't ideal when you WFH

[Laurenh86]

Refresh and check again - do a 2 min broadband check then book a engineer visit. You get Compo on day 3 which starts from the time you report an issue 

[Beebz09]

I don't have connection too, it's trying to say everything is fine but my WiFi won't connect at all