No connection

[Agrobba]

Hi there,

We have been experiencing constant connection problems for the last few weeks.

Although we seem to be connected to the internet, there is a constant disconnection.

Disconnection time is at most one minute. If there is internet for 3 minutes when you are experiencing this situation, there is no internet for one minute.

I tried all the solutions suggested on the website. I could not be successful.

Waiting for your suggestions.

[cookiemonsteruk]

@Agrobba 

Can you post your hub stats whilst the internet is working

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[Agrobba]

WAN PPPoA 1157152 1309926 0 93806 179754 03:18:58 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 20755 1060 0 968 0 03:19:49 WLAN (5 GHz) Up 1368234 1195431 0 598037 121596 03:19:42

[cookiemonsteruk]

@Agrobba 

Could you also post the full table underneath showing speeds etc. Other than that the times are all showing a stable connection for over 3 hours without a drop.