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Discussion topic: No connection

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Avatar for Timstead
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This message was authored by: Timstead

Message posted on ‎21 Nov 2025 07:59 PM

No connection

Both sky boxes are saying there's a problem finding your box on the network. Everything been reset switched off service checker says no faults but nothing is working

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎21 Nov 2025 08:09 PM

Re: No connection

Posted by a Superuser, not a Sky employee. Find out more

@Timstead 

Do you have other devices connected like phones and if so are they working ?

 

Are all the lights lit on the hub ?

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