No connection

[Gr12]

There are no lights on the hub, I'm unable to connect any devices but broadband check says all is ok

[Gr12]

No connection possible 

[JimM1]

@Gr12 What hub do you have that has no lights on it, and assume you checked that the power socket was good and working. See Link below!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start