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Discussion topic: No connection

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This message was authored by: Djstine1

Message posted on ‎12 Mar 2024 12:42 AM

No connection

My Internet has not been working g properly for tge past few weeks . Tonight it's completely stopped . I have tried rebooting the router but still not connecting
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Avatar for Aj1884
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This message was authored by: Aj1884

Message posted on ‎12 Mar 2024 12:58 AM

Re: No connection

Same issue in CR0 postcodes

 

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This message was authored by: Fylesluna

Message posted on ‎12 Mar 2024 01:18 AM

Re: No connection

The same in the B60 area
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This message was authored by: Highlinder

Message posted on ‎12 Mar 2024 09:21 AM

Re: No connection

Posted by a Superuser, not a Sky employee. Find out more

@Djstine1& @Fylesluna  & @Aj1884  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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