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Discussion topic: No connection to internet

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Avatar for Am761
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This message was authored by: Am761

Message posted on ‎14 Aug 2026 05:37 PM

No connection to internet

Connecting to broadband exists but no connection to internet. Tried all the usual turning off and on, resetting but not further forward all day 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎14 Aug 2026 06:12 PM

Re: No connection to internet

Posted by a Superuser, not a Sky employee. Find out more

@Am761 check the lights on your Sky hub and follow this guide https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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