No connection to internet

[amanda270582]

For over a week I keep getting no connection to internet for all my devices at home. 
I work from home and this is now becoming a huge inconvenience. 
can you please advice why this keeps happening? As I currently have no internet. Thanks 

[JimM1]

@amanda270582 Have you run any off the test's, they are linked below!

If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start