@CodyandNeive1 What sky hub are you using, and what do you see everytime you say it happens, all devices are they affected?
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
