@Jch83 it is a frequent issue caused by an issue with the connection on Sky's server not routing traffic correctly. With 6 million customers this fault is normally affecting a few at any one time but if it is only 0.1% that is 6,000 customers. Sky do fix these units but they are in different physical locations so it takes time. Standard advicecis to power down the hub for 60 minutes which should connect you to a different server node.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
