No broadband

[Alanlivingstone]

Red light on On new fibre box so no WiFi Only been installed on last Wednesday Need to speak to someone

[JimM1]

@Alanlivingstone Here is the first help from sky to try, have linked the whole document so you need to find the relevent part for you!

Can't connect to broadband and have a red light on your ONT

No fix on it then you need to call sky, a Forum post is not going to do anything for you!