@Richardbeech Sorry you cannot say it is all fine because you had an Engineer out to take a look at it, when you have the condition currently there is a few things going on, if you have a bad line with an Intermittent fault then that is exactly what you can see, if your hub is also struggling this can also be a factor, so it get's real hard real quick to pin it all down.... If you so wish post back and i can link what to grab, and then it can be looked at, think from your post looks like you may have the SR203 black Sky Broadband Hub!
I had a similar type issue not with the sky Hub, but it took 7 Engineers visit's and over 3 months for them to pin the fault down, most were there you go should be fine now looks ok, we reset it for you, yes good on you see you in two weeks when it starts to play up again!!!
Last Engineer when i said that up front went, ok see weve had loads off Engineers here, took him over 4 hours but he found the bad connection, fixed it and was in bliss for 6 months after the fix not once a single issue in the slightest....
