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Discussion topic: No broadband

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R+s+c
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This message was authored by R+s+c This message was authored by: R+s+c

No broadband

‎11 Apr 2024 05:16 AM

I have clicked on run broadband test but no issues have occurred, yet I have no broadband on any device.
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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No broadband

‎11 Apr 2024 05:35 AM

Posted by a Superuser, not a Sky employee. Find out more

@R+s+c 

It could be maintenance taking place which is carried out overnight where possible to cause minimal disruption as most customers are asleep. If it's not back after 7am give Sky a call to report it. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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