No broadband

[ES11]

My broadband is not working. I've got no WiFi on any of my devices. I've tested it through the app and it says there is no issue but none of us in the household have any internet access. 

[Highlinder]

@ES11  Can you follow the link below to which lights are showing on the hub and see if it finds the fault or next steps to follow.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub