Broadband
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Discussion topic: No broadband

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ES11
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This message was authored by ES11 This message was authored by: ES11

No broadband

‎03 Apr 2024 08:21 PM

My broadband is not working. I've got no WiFi on any of my devices. I've tested it through the app and it says there is no issue but none of us in the household have any internet access. 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No broadband

‎03 Apr 2024 08:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@ES11  Can you follow the link below to which lights are showing on the hub and see if it finds the fault or next steps to follow.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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