No broadband slow green light for over 12 hours

[Crizzz]

My broadband went down in the storm at 18:00 yesterday and have had a slow flashing green light since the happened in sept last year as well seems yearly 

[Chrisee]

@Crizzz storms cause network damage and we get storms in the autmn so no real surprise there. If a reboot of the hub doesnt restore the service and the service checker on the My Sky app run over a mobile connection doesnt tell you Sky are aware of an issue affecting your line call them to report the problem.