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Discussion topic: Bad internet connection

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This message was authored by: Jordan115

Bad internet connection

My internet keeps lagging and one of bedrooms is barely getting any internet and very poor connection I upgraded my internet few months back and still getting bad service witch is triggering my autistic son because he can't get on to his devices in his room can you please help sort this issue out I pay for services and receive poor connection 

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This message was authored by: Jordan115

Re: Bad internet connection

Bad internet connection lagging and bedroom receiving poor internet connection what can I do already upgraded few months ago 

This message was authored by: caesarome

Re: Bad internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Jordan115 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

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