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Discussion topic: No broadband or Internet connection
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This message was authored by: Chabatuk
Message posted on 15 Jan 2026 11:06 PM
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No broadband or Internet connection
Unit displays from left to right green light orange light green light orange light no broad or Internet connection. Checker said no known faults in area have checked cables and turned off for 10sec plus. Still no change?!
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This message was authored by: JimM1
Message posted on 15 Jan 2026 11:12 PM
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Re: No broadband or Internet connection
@Chabatuk For you the lights!
This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start
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