No broadband connection

[IonelaL]

Hi. This happened again. Almost every 3 days the connection drops. No internet. Need help

[Jeannieunicorn]

Having the same issue 

[IonelaL]

Do you have full fiber 150 contract? I had a lower one before and no problem. This one keeps dropping since I got it September. Not much help from sky as even when no internet the checker on their account shows fully working.

[Highlinder]

@IonelaL  & @Jeannieunicorn  Do you have internet this morning or are you still without?

[IonelaL]

The internet always comes back after 30 minutes or if I restart the hub. The problem is that this happens almost every day. Still wait for sky to help.