No broadband (again!)

[Adam20241]

There is no broadband at my home (again!). I've ran the tests everything is fine apparently yet I just have a flashing internet light (or no light at all). I wanted to watch 1 thing today, and I now can't cos  the broadband isn't working. We've ran the tests - apparently all fine. Please sort out asap. I am this close to leaving sky broadband as the service is ridiculous. 

[Tom-W19]

Hi @Adam20241 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Adam20241 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks