No broaband

[Gazza521]

No broadband since yesterday lunchtime, 2 people turn up this morning 10am had lunch hour and went home at 15-30, still no broadband. Someone had pulled a cable out, so new one going in and need to connect but job not complete so presume back tomorrow!!

[JimM1]

@Gazza521 Are you just informing the Forum or do you need help with anything answered?

[Gazza521]

Just find it disgusting that job starts but not completed and leaves people without a service they are paying for for another day.

[JimM1]

@Gazza521 (OR) Openreach or Contractor personnel on the job, not that it matters too much!

[Gazza521]

10 -30 am and no sign of openreach yet!!  I pity homeworkers who have had no internet since tuesday, nothing from sky either to apologise.

[Chrisee]

@Gazza521 it is quite likely Sky are not aware unless you have told them. Unfortunately some installation of fibre do hit snags. It is unfortunate that the copper line was disconnected I assume to pull the fibre line through.which normally works but as younhave found occasionally doesnt.

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