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Discussion topic: No WiFi

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This message was authored by: KerryHampton

No WiFi

Hi I appear to be having issues with the WiFi, I had several interruptions on Friday and it is off again-!: has been for half an hour, please advise 

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This message was authored by: cookiemonsteruk

Re: No WiFi

Posted by a Superuser, not a Sky employee. Find out more

@KerryHampton 

 

What colours are the lights on your router?

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: KerryHampton

Re: No WiFi

Red and amber - I've just reset it so fingers crossed, thank you 

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This message was authored by: KerryHampton

Re: No WiFi

Middle light is still amber?

This message was authored by: cookiemonsteruk

Re: No WiFi

Posted by a Superuser, not a Sky employee. Find out more

@KerryHampton 

 

Is that red and amber on interner and voice ?

 

What area are you in?

 

You may have to call sky

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

 

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by: cookiemonsteruk

Re: No WiFi

Posted by a Superuser, not a Sky employee. Find out more

@KerryHampton 

 

P.S. Sky lines are down tody

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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