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Discussion topic: No WiFi

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Chrismol88
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This message was authored by Chrismol88 This message was authored by: Chrismol88

No WiFi

‎07 Jan 2025 03:36 PM

Hi, WiFi is down and the LOS on the BT fibre box is red. Thanks
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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: No WiFi

‎07 Jan 2025 05:02 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chrismol88 

Sounds like you will need an engineer unless there is an area fault reported in your account. Have you run the line test?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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Chrismol88
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This message was authored by Chrismol88 This message was authored by: Chrismol88

Re: No WiFi

‎07 Jan 2025 05:45 PM

Hi,

 

Thanks for your response, I have contacted sky it seems to be an external fault for open reach to fix.

 

Many thanks 

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