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Discussion topic: No WiFi

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dee2
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This message was authored by dee2 This message was authored by: dee2

No WiFi

‎22 Dec 2024 08:14 PM

Our internet is not connecting most of the day but your test saying it working ok 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No WiFi

‎23 Dec 2024 07:51 AM

Posted by a Superuser, not a Sky employee. Find out more

@dee2 you are notvtalking to Sky by posting in the forum. Check the lights on your hub see https://www.sky.com/help/articles/hub-lights-explained-start. If they show the hub has lost its connection tomthe hub snd the service checker in the My Sky app run overca mobile connection doesn't tell you thst Sky are aware of a fault call them and report it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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