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Discussion topic: No WiFi
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This message was authored by: KLWillis
Message posted on 05 Aug 2026 12:00 PM
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No WiFi
We have completed all trouble shooting and still no WiFi!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 05 Aug 2026 01:25 PM
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Re: No WiFi
The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:
https://www.sky.com/servicechecker
If nothing shows then try this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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