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Discussion topic: No Internet

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Becky1993
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This message was authored by Becky1993 This message was authored by: Becky1993

No Internet

‎14 Sep 2024 09:41 AM

Is anyone else's Internet down and apparently they can't find it and when the do a test everything is ok but not for us it's happened a few times never had this with my old supplier when we got the sky steam box thing they said this wouldn't happen and now it has and everything is down can anyone suggest something that helped them maybe chuck it in the bin.

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TimmyBGood
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No Internet

‎14 Sep 2024 09:54 AM - last edited: ‎14 Sep 2024 09:54 AM

Posted by a Superuser, not a Sky employee. Find out more
@Becky1993 wrote:

 when we got the sky steam box thing they said this wouldn't happen 

No ISP should make such a claim: whatever hardware they have at the address cannot possibly prevent external faults.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Becky1993
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This message was authored by Becky1993 This message was authored by: Becky1993

Re: No Internet

‎14 Sep 2024 10:06 AM

The person who sold it to me did 

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