Discussion topic: No Internet

This message was authored by: Shalula · ‎22 Jan 2023

my Internet dropped out around 6pm 22/01/23 and LOS light has been red ever since. No normal "turn it off and on again" option working. all wires are in their rightful place. Help?!

This message was authored by: caesarome · ‎23 Jan 2023

@Shalula

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair.

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

You can also run this test via the MySky app.

Let us know how you get on.

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Discussion topic: No Internet

No Internet

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