No Internet

[Crobbo1966]

Sky app saying all fine the hub flashing green but no WiFi working

[Waynemorr]

Same here. Only had broadband for less than a month and it's the second time this has happened

[Daniel0210 · Accepted solution]

@Crobbo1966 @Waynemorr 
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

[Crobbo1966]

Was at work so not sure how long was down for did try reset before I started work no joy,but was back on when in from work thanks