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Discussion topic: No Internet

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Josh232
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This message was authored by Josh232 This message was authored by: Josh232

No Internet

‎09 Apr 2024 12:47 PM

Sky Router won't connect to the internet. Everything else on the router is fine but just internet won't connect. Keeps blinking to attempt to connect but keeps failing.

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: No Internet

‎09 Apr 2024 01:42 PM

Posted by a Superuser, not a Sky employee. Find out more

@Josh232 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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