02 Aug 2024 11:54 AM
02 Aug 2024 03:33 PM
Posted by a Superuser, not a Sky employee. Find out more@lola+may Can you please run the servce checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
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