0

Discussion topic: No Internet on activation day

Reply
Avatar for Ccaroto
Level 0 icon
What's this?
This message was authored by: Ccaroto

Message posted on ‎02 Jan 2025 08:57 AM

No Internet on activation day

Today (2nd of January) is supposed to be my activation day according to the email and the customer sales rep, I tried calling Sky at 8:30am and the lines are closed due to the office being closed? I have no internet and I am concerned as I was guaranteed an active line today.

Report post
Post 1 of 2
238 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎02 Jan 2025 09:00 AM

Re: No Internet on activation day

Posted by a Superuser, not a Sky employee. Find out more

@Ccaroto If today is the activation date your service won't be live 1st thing on a morning, it can take up to midnight tonight to go live, calling Sky won't be of any use at present as it's way too early to be chasing this up.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 2
236 Views
0 Likes
Reply
Reply