No Internet access

[Iworibo]

My Internet just stopped working suddenly, the light on the power area is steady green, same with the WiFi, but the voice is orange, and the Internet is not showing any light at all, and I don't have Internet.

[Nora+Eire]

Mine is the same.

[Jb158]

Mine is the same, connection tests keep coming back as everything is fine 

[Daniel0210 · Accepted solution]

Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

Hopefully it’s back up and running before 7am. If it’s not, post back in this thread and we can try to offer additional advice.