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Discussion topic: No Help from Sky

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Avatar for Midnight203
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This message was authored by: Midnight203

Message posted on ‎01 May 2026 03:31 PM

No Help from Sky

I am upgrading to a SKy Max hub and want to know if I upgrade within the two-yeart contract t requires, to go to Full Fibre, if I am penalised and/or have to start all over again with aother two-year commitment

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎01 May 2026 05:18 PM

Re: No Help from Sky

Posted by a Superuser, not a Sky employee. Find out more

@Midnight203 Sky offer to switch customers from partial fibrecto full fibre without the need to start a new contract assuming you buy the same speed. However they will try to sell you faster speeds or the addition of Sky WiFi Max thst would require a new fixed term. Therefore be careful what you agree to. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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