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Discussion topic: No Connection

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Message posted on ‎02 Jun 2025 09:01 PM

No Connection

Sky working but no internet connection and mini boxes not working, second time this has happened in recent weeks.  Southport area

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎02 Jun 2025 10:00 PM

Re: No Connection

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@102  Which broadband router do you have from the link below,

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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This message was authored by: 102

Message posted on ‎02 Jun 2025 10:03 PM

Re: No Connection

Broadband hub 

 

No apps working, have done the usual on and off

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Superuser
This message was authored by: Highlinder

Message posted on ‎02 Jun 2025 10:11 PM

Re: No Connection

Posted by a Superuser, not a Sky employee. Find out more

@102 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband-Talk/How-to-read-your-Sky-Hub-statistics/ba-p/3645346#

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