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Discussion topic: No Btoadband
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This message was authored by: Galy
Message posted on 14 Nov 2025 06:39 PM
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No Btoadband
I have no broad band I am waiting an engineer I want to make sure I'm not charged for the broadband I can't use Aldi can't use the apps on the tv
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Nov 2025 06:44 PM
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Re: No Btoadband
@Galy you will be charged as normal but will be compensated if the repair takes more than 2 full working days from when you report thecfault fault see Customer Auto-Compensation | Sky Help | Sky.com
This is standard practice not unique to Sky.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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