Discussion topic: No Broadband connection

This message was authored by: Rabthecrab · ‎08 May 2024

Hoping someone can help. Our internet dropped out last night .tried all the fixes and still no joy. We have 2 lights on hub lit green, the power one and the wireless one. The internet one is not lit.

This message was authored by: caesarome · ‎08 May 2024

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

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Discussion topic: No Broadband connection

No Broadband connection

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Re: No Broadband connection

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