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Discussion topic: New router

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This message was authored by: Sue+P1

Message posted on ‎19 Aug 2025 03:19 PM

New router

I have received a new router today. Doesn't say when the activation date is. How do I find this 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 Aug 2025 03:23 PM

Re: New router

Posted by a Superuser, not a Sky employee. Find out more

@Sue+P1 

If this is a replacement hub then it's won't come with an activation date. Just change it now. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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This message was authored by: cookiemonsteruk

Message posted on ‎19 Aug 2025 03:24 PM

Re: New router

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@Sue+P1 

 

Was this to replace the one thats obsolete in december

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This message was authored by: Sue+P1

Message posted on ‎19 Aug 2025 04:23 PM

Re: New router

It is a replacement but on the leaflet that is in side. Says your hub wont start working until the date you see on the box. Assuming as doesn't seem to be a date on the box it will be fine 

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This message was authored by: Daniel0210

Message posted on ‎19 Aug 2025 04:26 PM

Re: New router

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@Sue+P1 

Yes. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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