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Discussion topic: New router

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This message was authored by: madinpools

Message posted on ‎11 Feb 2025 10:29 AM

New router

I have received my new hub, it connected automatically to my tv but won't connect to my smart phone, when I've put the password in, it's says it's invalid.

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This message was authored by: jamesn123

Message posted on ‎11 Feb 2025 12:15 PM

Re: New router

Posted by a Superuser, not a Sky employee. Find out more

@madinpools 

Are you sure you are typing it correctly? Some numbers look like letters & vice versa.

Have you tried resetting the network settings on your phone?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: madinpools

Message posted on ‎11 Feb 2025 12:43 PM

Re: New router

Yea i done all that and checked and triple checked the password, no joy

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