Discussion topic: New router
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Message posted on 31 Aug 2026 01:19 PM
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New router
I am due for an Engineer to come on 06/09/2026 to do an update - my new router has not arrived bur the connections have.
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Message posted on 31 Aug 2026 01:25 PM
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Re: New router
If you are being upgraded to fibre and have been sent a cable only and no router that is because you can keep using the one you have already got. To see if this is what is happening have a look at your order tracker here to see if it shows a new router it's due to be dispatched to you:
https://www.sky.com/ordertracking
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 31 Aug 2026 04:49 PM
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Re: New router
Most wireless routers should still work with your setup and you should be able to use your existing one.
Sky Full Fibre 500mbps
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