New router won’t allow me to stream Rouvy

[Rouvy]

Use Rouvy (cycle streaming App) regularly. No problem before change to fibre broadband. Now App keeps telling me a firewall is blocking streaming. This is on an IPad Pro that does not have a firewall.. can only run the app using personal hotspot from mobile.  Can't work out what the problem is.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147