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Discussion topic: New router not working

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Avatar for Juggers85
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This message was authored by: Juggers85

Message posted on ‎26 May 2026 01:57 PM

New router not working

I have connected to my new router but the light just stays red and you can't connect to it
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎26 May 2026 04:11 PM

Re: New router not working

Posted by a Superuser, not a Sky employee. Find out more

@Juggers85 this page explains what yhe lights mean and what to do https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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