New router not working

[Heidi18611]

Hi we received the router a couple of days ago and it just doesnt work it wont connect its constantly flashing slow green the old router still works fine

[khloe2]

same issue, no idea what's going on 🤦🏻‍♀️

[JimM1]

@Heidi18611 @khloe2 On this Forum when you post to it you are not talking to sky, so you may be better to give them a call direct!