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Discussion topic: New router needed

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Natalie811
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This message was authored by Natalie811 This message was authored by: Natalie811

New router needed

‎02 Apr 2024 09:55 AM

I have an old router and would like to request a new one, my ring doorbell isn't working and it says the reason is an old router with poor connection. I can't reset as the reset button has broken and fallen in to the router device. Please can you send a new one 

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peter-marlow+1966
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This message was authored by peter-marlow+1966 This message was authored by: peter-marlow+1966

Re: New router needed

‎02 Apr 2024 10:05 AM

We are customers  here  not  sky  

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: New router needed

‎02 Apr 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

@Natalie811  Which router do you have just now from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 



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