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Discussion topic: New router needed

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TonyJay
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This message was authored by TonyJay This message was authored by: TonyJay

New router needed

‎23 May 2024 01:14 PM

I have run tests on my broadband and wi-fi speeds and the results are good, but my broadband continues to run slowly.  I believe that I need a new router as mine is a few years old.  How do I go about getting one?

 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: New router needed

‎23 May 2024 01:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@TonyJay 

Sky dont just send routers out because customers 'Believe' they need a new router. Just because its a few years old does not mean its faulty, routers should be able to run for years without issue. Which router do you have at the moment?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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