New router for fibre is not showing on my sky app

[RT791]

I have a replacement router which I have plugged in. However this is not showing up on My Sky app and I don't know how to connect my existing Sky pods to it (they were connected to old router) 

[Tom-W19]

Hi @RT791 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147