New order

[TA90]

Hi,

I've made the switch to Nowtv (Sky)  on uswitch today 18/1/2025. They sent me an email to call a number which is a bot which then directs me to using the online chat help which doesn't understand that I received an email to contact Sky! 

seems a bit rubbish already. If they need to talk to me why they can't direct me to a human straight away or at least give me that option on the phone number. 

anyone got an idea of a number I can use or what to do? 

Any help would be greatly appreciated. 

[caesarome]

Any number you call you will be faced with the bot so have you tried saying nothing when it asks you any questions ?

[TA90]

Cheers will give it a go tomorrow.