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Discussion topic: New order with Sky today.

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This message was authored by MelDaz1 This message was authored by: MelDaz1

New order with Sky today.

Hi, we have placed a new order with Sky for our broadband and we have received this "it appears theres been an issue with your order please contact us to get your order back on track"

But there's no number or any online chat, it just comes up with a box asking if that has worked. 

Just wondering if anyone can help us?

Thanks,


Best Answers
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: New order with Sky today.

Posted by a Superuser, not a Sky employee. Find out more

@MelDaz1 

 

You would need to call sky on 150 from a sky landline or sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

 

For an update on your order

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

View this Answer within the discussion

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: New order with Sky today.

Posted by a Superuser, not a Sky employee. Find out more

@MelDaz1 

 

You would need to call sky on 150 from a sky landline or sky mobile or
zero three three three seven five nine one zero one eight from any other phone

Or if in Ireland

Call sky ireland on

08.185.00.27.3
Remove all the full stops

 

For an update on your order

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
MelDaz1
Topic Author
This message was authored by MelDaz1 This message was authored by: MelDaz1

Re: New order with Sky today.

Hi, thanks for the answer, but we don't have a Sky Mobile or a Sky landline as yet, is there another way of getting some help? The order has only been placed today.

MelDaz1
Topic Author
This message was authored by MelDaz1 This message was authored by: MelDaz1

Re: New order with Sky today.

Thanks again, just called them and the department we require is closed, will call them tomorrow.

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